Forza Pilates follows D20 in that if there is a delay, we have a delay. If there is a closure, we have a closure. Every once in a while D20 gets it wrong and if that happens we will contact you individually if we need to make adjustment. If your class or appointment is canceled due to weather, you will not be charged for the visit. If you have already paid for the visit, you will have the session to use for next time.